Frequently Asked Questions

Q: Are you insured?
A: Yes. We carry $1 million worth of liability insurance.

Q: Do you have background checks?
A: Yes we perform background checks on all of our technicians.

Q: Are the chemicals you use safe?
A: The products we use are formulated to control the target pest. We make every effort to be responsible in their application. We are overseen by the Texas Department of Agriculture and the Environmental Protection Agency.

Q: Do you offer environmentally friendly options?
A: You bet! We have interior and exterior non-poisonous chemicals available. We also try to incorporate mechanical pest control into our services.

Q: Do you guarantee your work?
A: All work is guaranteed, but with different time frames.

Q: Can I buy the same stuff that you use?
A: You can purchase many of the same products that we use. However, we will follow up on your account for no extra charge while you are under warranty.

Q: Are you a local company?
A: Yes. I was born and raised right here in Abilene where I continue to raise my family.

Q: Do you have references?
A: I am a member in good standing of the Better Business Bureau, the Abilene Association of Realtors, the Abilene Association of Independent Business Owners, St. Paul United Methodist Church, Boy Scouts of America, Girl Scouts of America, and the Abilene A & M Club (Yes, I am an Aggie).

Q: What is the size of a bed bug?
A: Adult bed bugs are light brown to reddish-brown, flattened, oval-shaped and have no hind wings. Bed bugs have segmented abdomens with microscopic hairs that give them a banded appearance. Adults grow to 4–5 mm in length and 1.5–3 mm wide. Learn more about bedbugs.